From Steward to Food Runner

Lance N., Bourbon Steak Food Runner at Turnberry Isle Miami

From Steward to Food Runner. Discover Lance’s journey through the ranks of fine-dining.

Tell Us About Your Journey:

I started as a steward, then moved to In Room Dining, got a promotion as a Server Assistant in Bourbon Steak (fine dining steakhouse) and my most recent promotion to Food Runner also in Bourbon Steak.

What are the things you love about your work?

The resort has a positive environment all around it and growth is always encouraged.

What’s been your proudest moment?

Hearing a guest say that because of how we made him feel, he will definitely return.

What are you looking forward to doing next?

Mastering my current position and preparing myself for the next step in my career.

What is the most important thing for someone considering a career at JW Marriott to know?

Stay focused, learn from mistakes, but most importantly — never give up!